Frequently Asked Questions

We’ve answered a few frequently asked questions below, if there’s something about D3 Technology or the stock in our store, feel free to contact us. We will also try to update our frequently asked questions based on enquiries.

Can you supply hardware other than what’s listed in the store?

We are able to supply other hardware, sadly we can’t provide complete stock lists from suppliers and occasionally we may hold stock not yet listed on the website. Please Contact Us with any enquiries.

Do your refurbished PCs and laptops come with a warranty?

All used computers and laptops sold by D3 Technology is covered by a 6 month RTB (return to base) hardware warranty (see Terms and Conditions).

Are you able to ship to outside the UK?

D3 Technology are able to ship equipment outside the UK but we only allow for shipping inside the UK on the website. Please use our Contact Us page if you’d like to place orders outside the UK.

What condition are the used PCs and laptops in?

Please see our grading information below. We try to include details of any marks/scratches in the descriptions and are happy to provide additional information if required. Please enquire on our Contact Us page for more information.

What are the different grades used to display condition?

Grade A  
– Excellent cosmetic condition. 
– Very light marks or scratches to the casing may be present.
– Very light wear to the keyboard
and touchpad may be present.

Grade B+
– In full, working condition.
– Very good cosmetic condition.
– Light marks or scratches to the casing may be present.
Light wear to the keyboard & touchpad may be present.

Grade B  
– In full, working condition but m
ay show some signs of use.
Light wear to the keyboard & touchpad may be present.
– Minor cosmetic damage
e.g. small cracks/marks/scratches.
– A small pressure mark may be visible on a white screen background, but will not affect use or be noticeable on coloured background.


Grade C
– In working condition with damage or faults present.
– All major functions
(screen, keyboard & motherboard) will be working.